We inform the traveling public that on the official website of the Ministry of Maritime Affairs and Insular Policy (Y.NA.N.P.), at the following link:
https://passengersynanp.yna.gov.gr/passengers-rights/,
Detailed information is provided regarding the current legislative framework and the fundamental principles concerning the rights and obligations of passengers, as well as the obligations of carriers and terminal operators.
At the following link:
https://passengersynanp.yna.gov.gr/dikaiomataepivaton-me-ena-klik/
passengers have direct access to comprehensive information about their rights and can learn how to submit complaints.
They can also submit the designated complaint form through the official submission page, which includes complete instructions and is available at the following link:
https://passengersynanp.yna.gov.gr/parapona/
